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Privacy Policy

Last Updated: June 8, 2026

IssuerIQ (“IssuerIQ,” “we,” “us,” or “our”) values your privacy and is committed to protecting personal information and being transparent about how we collect, use, and disclose it.

This Privacy Policy describes how we handle personal information when you visit our website, use our filing rating tools, or order a full compliance report. Our services are intended for business and professional use in connection with SEC and related regulatory filings.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information we collect:

  • Through our website and online services, including filing rating and report ordering
  • When you upload PDF filings, provide an email address, or complete a purchase
  • In connection with customer support, order fulfillment, and service communications
  • When operating, securing, and improving our business

This Privacy Policy does not apply to third-party websites or services linked from our site, including payment processors that maintain their own privacy policies.

2. Information We Collect

2.1 Information You Provide Directly

  • Email address (required for filing ratings and report orders)
  • PDF documents you upload for analysis or report fulfillment
  • Order and checkout information processed on our behalf by payment providers
  • Communications you send to us (for example, support or order-related messages)

2.2 Information Collected Automatically

  • IP address, browser type, and device information
  • Pages viewed, referring URLs, and general usage data
  • Server logs and security-related event data

2.3 Information from Third Parties

  • Payment confirmations and transaction status from Stripe
  • Delivery and fraud-prevention signals from service providers we use to operate the site

3. How We Use Personal Information

We may use personal information to:

  • Provide filing ratings, compliance analysis, and full report fulfillment
  • Process orders, payments, and deliver reports to the email address you provide
  • Operate, maintain, troubleshoot, and improve our website and services
  • Respond to inquiries and provide customer support
  • Detect, prevent, and address fraud, abuse, or security issues
  • Comply with applicable legal and regulatory obligations

Analysis of uploaded filings may involve automated and AI-assisted processing. Outputs are provided for informational purposes only and do not constitute legal, accounting, or investment advice.

4. How We Share Personal Information

We may share personal information with:

  • Service providers that perform services on our behalf, such as cloud hosting, email delivery, payment processing, and AI analysis infrastructure
  • Professional advisors, such as legal counsel, auditors, or insurers, where appropriate
  • Authorities or third parties, when required by law or to protect our rights, users, or the public
  • Successors or acquirers, in connection with a merger, acquisition, reorganization, or sale of assets

We do not sell personal information in the traditional sense and do not share personal information for cross-context behavioral advertising.

5. AI Processing and Uploaded Filings

When you submit a PDF for rating or order a full report, we process the document and related metadata to generate analysis and fulfill your request. This may include transmission to third-party AI and infrastructure providers under contractual safeguards.

You are responsible for ensuring you have the right to upload documents you submit and that doing so does not violate confidentiality obligations, securities laws, or agreements with third parties.

6. Cookies and Similar Technologies

We may use cookies and similar technologies to operate our website, remember preferences, maintain session state, and understand how the site is used. You can manage cookies through your browser settings. Disabling cookies may affect certain site functionality.

7. Data Retention

We retain personal information for as long as necessary to:

  • Provide the services you request and fulfill orders
  • Maintain business records and resolve disputes
  • Comply with legal, accounting, or reporting requirements
  • Enforce our agreements and protect our systems

Uploaded filings and generated reports may be deleted on a periodic basis unless retention is required for order fulfillment, support, or legal compliance.

8. Security

We implement administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of personal information we hold about you, or to object to or restrict certain processing. We will respond to verified requests in accordance with applicable law.

Where applicable, we support rights aligned with frameworks such as the California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA) and the EU General Data Protection Regulation (GDPR), subject to verification and legal exceptions.

10. International Users

If you access our services from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate. Those locations may have different data protection laws than your jurisdiction.

11. Children

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when it was most recently revised. Material changes will be posted on this page. Your continued use of the services after changes become effective constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, please contact us.

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